Empathy and Sympathy. They're not the same.
One of the things we talk about in just about every engagement we work on is empathy. It's so important, and so misunderstood. Whether it's in your personal life or in a managerial situation, it's imperative to understand how important empathy is and how to build it. Brene Brown, a noted professor and motivational speaker has created the below video to help others better understand how to utilize empathy and how it differs from sympathy.
